February 2024 Release Notes – Onna Help Center

Improved Features

Enhanced Sync Credentials Visibility

You now have more insight into the status of your source credentials when they are no longer able to be used for a sync. You will now be able to to understand whether the credentials need to be renewed or they have been revoked. In the case of credentials being revoked you will want to connect with the user who originally shared them with you or an Onna Admin.

Updated User Guides

Connect and Collect

Integrated Legal Holds

How to Create and Manage Matters

Fixed Issues

Connect and Collect

The issue causing Jira syncs to fail re-syncing has been resolved.
The issue causing some Slack enterprise syncs to continually retry after hitting an error has been resolved.
This issue where some Slack sources have ingested resources when identity mapping has been resolved.

Export

The issue where users are not able to export using a shared cloud transfer credential has been resolved.
The issue causing control numbers to be off when exporting the family of a copied and/or non-conversation resource in RSMF has been resolved.
The issue leading to export rendering to return a timeout error has been resolved.
The issue where, upon export, volumes are missing on retry has been resolved.
The issue where an export on resume can become stuck due to a large amount of skipped resources and children has been resolved.
The issue when exporting with the single page option where the exports exclude parent documents and export only attachments has been resolved.

Related to

Improved Features

Enhanced Sync Credentials Visibility

Updated User Guides

Fixed Issues

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