Basic Search Queries for Common Scenarios

Basic search scenarios in this article: 

• Two custodians where custodians had Personal Messages (1 to 1) conversations

• Multiple custodians AND Channel ID resources where custodians had conversations with specific key terms
• Multiple custodian resources with active participation
• Multiple custodian resources where custodians had Group Direct messages (Multi-party message) conversations

• Determine Public and Private Channels in which a participant is an active participant

• DMs and multi-party messages for one individual for the last 30 days
  
  

Search for two custodians where custodians had Personal Messages (1 to 1) conversations

• Query: @”Username” AND @”Username”
  • Note: Ensure you are using double quotes “ “ not single quotes ‘ ‘
• Filter: Custodian names and CHANNELS = Personal Messages

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Search for multiple custodians AND Channel ID resources where custodians had conversations with specific key terms

• Query: (@”Username” AND @”Username” AND @”Username”) AND (ChannelID OR Channel ID OR Channel ID … ) AND (“Search Term” OR “Search Term” OR “Search Term” … )
  • Note: Ensure you are using double quotes (“ “) not single quotes (‘ ‘)
• Filter: Custodian names

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Search for multiple custodian resources with active participation

• Query: @”Username” OR @”Username” OR @”Username”
  • Note: Ensure you are using double quotes (“ “) not single quotes (‘ ‘)
  • Active participant = Active participation is either being a sender of a message (or reply) or reacting to a message on that day
• Filter: Participants - Custodian name
• Configuration Instructions
  • Navigate to the Workspace in which you would like to conduct the Search via the left-hand panel 

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Search for multiple custodian resources where custodians had Group Direct messages (Multi-party message) conversations

• Query: @”Username” AND @”Username” AND @”Username”
  • Note: Ensure you are using double quotes (“ “) not single quotes (‘ ‘)
• Filter: Custodian names and CHANNELS = Direct Message

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Determine Public and Private Channels in which a participant is an active participant

*Active participant = sent a message, reacted to a message, joined a channel

• Query: ”Username” AND NOT (intitle:“Personal messages” OR intitle:“Direct message”)
  • Note: Ensure you are using double quotes (“ “) not single quotes (‘ ‘)
  • Note: intitle: syntax will search only the title of the resource. In this example, channel titles include “Personal Messages” or “Direct message” and are excluded from search results.
• Filter(s):
  • Search results representing conversations in which “Username” is an Active Participant only
    • File Type = Conversation
    • Participant = Username

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DMs and multi-party messages for one individual for the last 30 days

• Query: @”Username”
• Note: Ensure you are using double quotes (“ “) not single quotes (‘ ‘)
  • Filter(s):
    • Search results representing conversations in which @”Username” is an Active Participant
      • Channels = Personal Messages (DMs) and Direct Messages (MPIM)
      • Participant = Username
      • Creation Date = Last 30 Days
    • Note - For results representing conversations in which “@Username” is both an Active Participant and a Member do not include the Participant filter
  • Alternate method - Search for @"Jonathan Go" AND (intitle:"Personal messages" OR intitle:"Direct message") in the search bar using only the Participant and Creation Date filters for the same results.

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