September 2023 Release Notes

Improved Features

• It is now possible to collect data related to Huddles from Slack Enterprise offering you a more complete collection. Your Slack exports will now include the following metadata: 
  • Default Huddle message
  • The person who initiated the call
  • Timestamp-when the call took place
  • Huddle participants
  • URL
  • Any conversation/messages that took place during the call as a thread.
    
    Learn more about our Slack Enterprise Connector. 
    
    
• It is now possible to collect both shared and unshared Canvases from Slack Enterprise. The new data you’re able to collect includes: Text, Images, Links, and Canvas specific Metadata
• We have enhanced the formatting options for Integrated Legal Holds notification emails. You are now able to include hyperlinks, bulleted lists, and numbered lists. 
• You are now able to send acknowledge notifications within the Integrated Legal Holds feature more frequently: everyday, or every 3 or 5 days, leading to hold notices getting acknowledged in a more timely manner. 
• We have optimized the RSMF export to be imported into Relativity using the direct load approach. This approach utilizes the .dat file we produce. 
• When viewing a Jira file, the custom fields are now rendered above the activity section, allowing for better visibility of custom fields within the file. 
• You are now able to add custodians to a matter (in Integrated Legal Holds) using the Microsoft Active Directory HRMS. Additionally, we have added more specific language for errors that occur when adding a new custodian so you are better able to understand and resolve the issue.  
• You are now able to perform identity searches for both Gmail and Google Drive files collected from Google Vault. 

Updated User Guides

Integrated Legal Holds

• How to Add, Send, and Manage Notifications for a Matter
• How to Create and Manage Notification Templates for Legal Holds
• How to Create and Manage Holds
• How to Add and Manage Custodians for Matters

Getting Started

• Automate Workflows in Onna

Connect and Collect

• Slack Enterprise: How to Connect and Collect 
• Slack Tips and Tricks 
• Zendesk: How to Connect and Collect
• Zendesk Tips and Tricks
• How to Collect from Confluence On-Premise
• How to Collect from Jira On-Premise
• Four Benefits of Auto-Sync and Archive Sync Mode
• Tips for Setting Up a New Google Workspace Sync
• Slack JSON Files: How to Connect and Collect

Search

• Top Onna Features for Targeted Collections
• Basic Search Queries for Common Scenarios
• Advanced Search Queries for Common Scenarios
• Top 5 Basic Search Tips
• Search Tips for Slack
• How to Search Conversations in Onna 

Admin

• How to Manage Account Preferences
• How to Manage Sources Preferences
• How to Manage Configuration Preferences

Export

• Export Tips and Tricks
• Onna Export Metadata Fields
• How to Configure and Download an Export

FAQs

• Connector FAQs
• Platform FAQs
  
  

Fixed Issues

Connect and Collect

• The issue where some Jira text was not rendering properly has been resolved. 
• The issue causing an inability to select a sync type when configuring a new Slack Enterprise collection has been resolved. 
• The issue blocking the creation of Zoom sources has been resolved.
• The issue causing gifs collection from Slack to render improperly upon exporting in RSMF format has been resolved. 
• The issue preventing some Slack syncs from completing has been resolved. 
• The issue causing some Slack syncs to fail due to problems with the conversation type has been resolved. 
• The issue blocking the deletion of Amazon S3 sources has been resolved. 
• The issue causing inaccurate information to be shown in the details panel for Slack Enterprise sources has been resolved. 
• The issue causing misleading information related to custodians when creating a new Slack Enterprise source that is not a custodian based collection has been resolved. 

Export

• The issue where additional characters were added to the beginning and end of a document when exporting conversations as a PDF has been resolved. 

Platform

• The issue causing an inability for Onna notifications to be cleared or permanently deleted has been resolved. 
• The issue causing source sync notification messages inability to display the workspace where the source is from and an inability to direct to the correct place has been resolved. 

Search

• The issue where advanced search terms were not all highlighted in extracted text has been resolved. 

Workspaces

The issue blocking users from ‘unfavoriting’ a workspace they have previously marked as a favorite has been resolved.